Software Developer-SME

Location US-VA-Herndon
ID 2024-2233
Category
Information Technology
Position Type
Full-Time
Remote
No
Required Clearance
TS/SCI w/ Poly

Overview

We are looking for experienced ServiceNow Software Developer SME to join our technology-based program supporting a key Government customer. The Software Developer will support the team in the following activities (including but not limited to) in support of the customer’s ServiceNow Platform:

Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
Develop, test and deploy updates to ServiceNow based on customer requirements
Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Maintenance and continuous improvement of the processes, standards, policies, working methods and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
Participate in on-going production support and end user support
Document testing and maintenance of system corrections
Research, understand, and develop using new technologies and standards as needed
Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software
Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
Evaluates interface between hardware and software, operational requirements, and characteristics of overall system

Required Qualifications

A Bachelor’s or Master’s degrees are preferred with a minimum of sixteen (16) year’s relevant experience. Software Engineer will serve as part of a software development team to deliver automated solutions for standard network services support of a large IT infrastructure project.
Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
Proven significant success developing ServiceNow products using JavaScript and other coding applications
Database Administration (Oracle or MYSQL) experience
Ability to efficiently and appropriately estimate work effort requirements
Ability to communicate effectively through written and verbal methods
Ability to handle multiple tasks and meet deadlines
Ability to work independently and in a team environment
Able to adapt to a constantly changing environment
Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
High degree of initiative, creativity, and technical ability to function on this team required
Ability to identify issues and implement corrective actions
Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task

 

Security Clearance:  Active, in-scope US Government issued Top Secret Clearance w/ FS Poly

Due to the nature of the work and contract requirements, US Citizenship is required.

Desired Qualifications

ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD)
The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps.
Experience with Java, Ruby, DevOps and DevSecOps

About SilverEdge

SilverEdge Government Solutions was founded on the belief that nurturing talent and collaborating closely with our customers enables us to think big and deliver the best for our country. Our mission is to bring top technology talent together to solve the world’s most challenging problems while protecting the United States and our allies.SilverEdge Government Solutions, LLC is an Equal Opportunity Employer and applicants receive lawful consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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